Privacy Policy

Last updated: October 2026

This policy describes how Stepsmark Roofing ("we" and "us") handles information when you browse stepsmark.garden, call the number shown on the site, or send in a form. It is a general template, not legal advice.

What Information We Gather

Some details come straight from you. When you fill in a form or phone us, you might share your name, phone number, email address, location and a short description of your roof problem.

Other details are picked up automatically while you use the site. These can include your IP address, browser type, device type, the pages you open, and the date and time of your visit. Calls to the number on this website may be tracked. Some may be recorded to check quality and to handle billing.

Why We Use It

We use the information to:

• Match you with an independent roofing provider who works in your area
• Pass your request details along so that provider can reach out to you
• Answer your questions and messages
• See how people use this website and our phone lines
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Receives It

Stepsmark Roofing is a referral service. When you ask for help, we send your contact details and request information to one or more independent providers or marketing partners. They use it to get in touch about your request. Each of them is a separate business with its own privacy practices.

We may also share information with companies that help us run the website and phone systems, such as hosting, analytics and call-tracking vendors. We may release information if the law requires it or if we need to protect our rights.

We do not sell your personal information for money. Some laws, though, count sharing data with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Site Analytics

This site may use cookies and similar tools to learn how visitors move around it. Your browser settings let you manage cookies. If you switch them off, some parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@stepsmark.garden. We may ask you to confirm who you are before acting on it.

Keeping Data Safe and How Long We Hold It

We take reasonable steps to protect your information. No way of sending or storing data is completely secure, though. We hold information only as long as we need it for the reasons above, or as long as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows when it last changed.

Get in Touch

If you have questions about this policy, email contact@stepsmark.garden.